Frequently Asked Questions
What products does UTG Distribution offer?
We offer a wide range of IT infrastructure solutions, including structured cabling systems, fiber optics, data center cabinets, PDUs, UPS systems, access control, surveillance solutions, and AV/IPTV systems. Our portfolio includes globally recognized brands such as Panduit, Siemon, Canovate, ExTell, APC by Schneider, and more.
Does UTG Distribution provide technical support for products?
Yes. Our team includes certified presales engineers and product specialists who assist with solution design, technical documentation, and post-sales support. We ensure our clients receive end-to-end assistance on every project.
Can I request a custom quotation or project-based pricing?
Absolutely. You can submit your BoQ (Bill of Quantities) or project requirements through our website or email. Our sales team will respond with tailored pricing and lead time, considering project scale and brand preferences.
Which regions does UTG serve?
We are headquartered in Sharjah, UAE, with regional reach across the GCC and offices in Iraq, KSA, and Egypt. We support clients across all Emirates and export to multiple countries in the Middle East and North Africa
Do you maintain stock or deliver on order basis only?
UTG maintains a ready inventory of high-demand products at our Sharjah warehouse. For large-scale or specialized items, we also support advance orders with defined delivery schedules.
How can I become a reseller or system integrator partner?
To partner with UTG Distribution, submit a business inquiry through our Contact page. Our channel team will review your credentials and arrange an onboarding process if the criteria match.
Are your products certified and compliant with UAE regulations?
Yes. We distribute certified products that comply with local regulatory standards, including TRA, TDRA, and civil defense requirements where applicable. Compliance documentation is available on request.
What brands do you officially distribute?
We are authorized distributors or channel partners for global brands such as Panduit, Siemon, Canovate, ExTell, APC, Oman Fiber Optic, Corelet, Arecont Vision Costar, VITEC, RBH, and more.
Do you offer training or workshops for clients?
Yes, we periodically conduct certified training sessions and technical workshops for partners and clients to enhance knowledge in network design, AV/IPTV integration, and data center infrastructure best practices.
How can I contact your team for urgent support?
For urgent inquiries or support, please call us directly at +971 6 577 3752 or email us at info@utgme.com. Our technical and logistics teams are available to respond promptly during business hours